Ongoing Maintenance
Refresh the Subscription and Switch Routes
After the first connection, daily use mainly involves turning the connection on or off, switching regions for different destinations, and refreshing the subscription periodically. Clients do not always retrieve the latest configuration automatically. If a route disappears or its performance changes, open subscription management, run an update, and choose a node again.
Monthly subscription data resets each month on the activation date, while data packages remain available until used and never expire. Check the current subscription status in Account Overview and plan multi-device use around the remaining data. When all devices share one plan, large file transfers or high-resolution streaming affect overall usage, so it is better to monitor consumption centrally in the user panel rather than rely on each client's local statistics.
When switching devices, get the client for the relevant platform from the user panel and import your subscription link. When you stop using an old device, delete the subscription configuration from its client and sign out. If the link may have been exposed, the order status is abnormal, the client cannot update, or connections keep failing, use the Help Center to troubleshoot by account, connection, speed, or billing; submit a ticket through the user panel when manual assistance is needed.
This page covers only the essential path for getting started. Route types, regional behavior on streaming platforms, the relationship between account and payment regions, and more systematic route selection are explained in the in-depth guide, keeping unnecessary steps out of the initial setup.